What Our Clients are Saying?
I have been a client with White Spider for over two years. They manage my home in Portland. In addition to being professional and great at all facets of the process they are kind, caring and fun to deal with. Its a very complicated business and they allow me to do what I do best.....nothing. If you're thinking about hiring a management company ( which I highly recommend)they are the best.(that's a period ).
This company is amazing! We stayed at a property in New Orleans for 5 days and had a great experience!!! They were very responsive at all hours. Answered all of our questions promptly. They were very kind and attentive. I wish every trip I took was handled so professionally!!! I've never had a better experience on any other trip (and I travel a lot). Thank you guys much!
I have been a White Spider client for more than four years, and I can't recommend them highly enough! I wouldn't even consider putting my property on the short term rental market without White Spider! In fact, I contracted a second property with them this last summer, and it's been a huge success.Even though I've been a client for years, I remain consistently impressed by the White Spider team
White Spider manages 3 of my homes in multiple cities and I couldn't be happier with their service. They are extremely professional and quick to handle any situation that may arise. Not only am I a client, but I have also had the pleasure of being a guest in many homes they manage. I travel frequently and always book with them whenever I can. I have yet to be disappointed in any home they have recommended for me to stay in.They are always beautifully decorated and well thought out.
This was a beautiful space, and more thoughtfully appointed than any Airbnb I've ever stayed in. The hosts were wonderfully responsive and kind.
The team at White Spider is incredible! As I have worked with them in Portland, and now in additional cities, one thing is very clear...I am not just a customer to them, I am a partner. The care, concern and attentiveness shown to me and my guests is nothing short of amazing. I am always at ease knowing that Mel and her support team will make sure that every detail consistently exceeds guest expectations.
I highly recommend a stay in this beautiful home. The photos don’t do it justice. It’s impeccably CLEAN and they spare no expense to make their guests comfortable. There’s plenty of coffee and tea along with condiments. They even thought to supply guest with Ibuprofen, earplugs and even condoms! All of the bedding is clean, soft and comfortable, soaps, shampoos and conditioners are in all bathrooms and there is a washer and dryer (they supply pods and dryer sheets as well). The neighborhood is quiet and the location is close to everything in and around New Orleans. I would definitely stay there again. Didn’t want to leave.
White Spider has been managing our Airbnb property for nearly three years, and it has been an absolute pleasure working with them. Our house can be tricky to maintain, with lots of property, older construction, and plenty of unusual fixtures and appliances, and the White Spider team has been immediately and completely responsive to any and all problems that arise. Their housekeeping team keeps things spotless, and they are able to call on a vast range of service contacts to keep everything in order.
House is exactly as described. Beautiful location. Ample parking. Easy check-in and check-out (love the keyless entry). The hot tub was amazing - very clean and well kept. Beds were comfortable and the bedding was soft. The management team was quick to reply and help whenever we had a question and were professional from start to finish. We had a very pleasant stay and would most definitely stay here or any other location that Mel and her team manages.